Step 1: Prioritize safety and stop active leaking
If you have active leaking, ceiling sagging, or downed lines/trees, address safety first. Temporary protection (like tarping) is often appropriate to prevent additional damage. Take photos before you touch anything when possible, and save receipts for materials or emergency services. (doi.idaho.gov)
Step 2: Document the storm and the damage (before it changes)
Use your phone and capture:
• Wide shots of each side of your home and rooflines
• Close-ups of missing/lifted shingles, damaged vents, dented gutters, and flashings
• Interior stains, bubbling paint, wet insulation (if visible)
• Any collateral damage (siding dents, screen tears, damaged soft metals)
• Temporary repairs and the exact areas protected
This lines up with guidance to photograph/video damage and keep documentation/receipts for the adjuster. (content.naic.org)
Step 3: Schedule a professional roof inspection
A qualified inspection helps you understand whether you’re dealing with repairable damage or a replacement-level issue. It also gives you a clear scope to discuss with your insurer.
Team Construction offers complimentary inspections in Meridian and the Treasure Valley and can help you identify storm-related damage patterns and what to document for a strong claim file. For help now, visit
Wind & Hail Damage Inspection or
Roof Repair.
Step 4: File the claim (or confirm whether you should file)
File with your insurer using your policy number, date/time window of the storm (best estimate), and a brief summary of observed damage. If you’re unsure whether the damage meets your deductible, an inspection first can help you make an informed decision—especially if your policy has a special wind/hail deductible.
If you want the process managed start-to-finish, Team Construction can coordinate documentation and help you navigate the roof insurance claim process:
Roof Insurance Claims Support.
Step 5: Meet the adjuster prepared (and keep it simple)
Bring your photos/videos, a written list of what you noticed (leaks, missing shingles, dented gutters), and any receipts for temporary mitigation. Ask the adjuster:
• What items are covered vs. excluded under my policy?
• Is the settlement based on replacement cost (RCV) or actual cash value (ACV)?
• Is there depreciation/holdback released after repairs?
• Is there a separate wind/hail deductible?
• What is the timeline to complete repairs and submit final paperwork?
Step 6: Compare scope vs. contractor estimate (line by line)
Not all estimates are created equal. The best way to avoid friction is to compare scope details: tear-off, underlayment, flashing, ventilation, drip edge, ice/water protection (if applicable), and code-required items.
If additional items are needed to do the job right, documentation is key. The Idaho Department of Insurance notes that if you disagree with the insurer’s determination of cause/value, you can provide supporting documentation from your expert for reconsideration. (
doi.idaho.gov)
Step 7: Final paperwork and recoverable depreciation (if applicable)
If your policy is replacement-cost, you may receive an initial payment and then the remaining “recoverable depreciation” after work is completed and final documents are submitted. Your contractor can help provide invoice, completion photos, and any required supplement documentation so you aren’t leaving money on the table due to missing paperwork.