Protect your roof, your budget, and your timeline—without guesswork
Below is a practical, homeowner-friendly checklist for documenting damage, communicating clearly with your insurer, and getting repairs completed correctly—whether your claim ends in a spot repair, partial replacement, or full replacement.
How roof insurance claims work (in plain English)
Step-by-step: what to do after a wind or hail event
Step 1: Prioritize safety and stop active leaking
If you have active leaking, ceiling sagging, or downed lines/trees, address safety first. Temporary protection (like tarping) is often appropriate to prevent additional damage. Take photos before you touch anything when possible, and save receipts for materials or emergency services. (doi.idaho.gov)
Step 2: Document the storm and the damage (before it changes)
Use your phone and capture:
This lines up with guidance to photograph/video damage and keep documentation/receipts for the adjuster. (content.naic.org)
Step 3: Schedule a professional roof inspection
A qualified inspection helps you understand whether you’re dealing with repairable damage or a replacement-level issue. It also gives you a clear scope to discuss with your insurer.
Step 4: File the claim (or confirm whether you should file)
File with your insurer using your policy number, date/time window of the storm (best estimate), and a brief summary of observed damage. If you’re unsure whether the damage meets your deductible, an inspection first can help you make an informed decision—especially if your policy has a special wind/hail deductible.
Step 5: Meet the adjuster prepared (and keep it simple)
Bring your photos/videos, a written list of what you noticed (leaks, missing shingles, dented gutters), and any receipts for temporary mitigation. Ask the adjuster:
Step 6: Compare scope vs. contractor estimate (line by line)
Not all estimates are created equal. The best way to avoid friction is to compare scope details: tear-off, underlayment, flashing, ventilation, drip edge, ice/water protection (if applicable), and code-required items.
Step 7: Final paperwork and recoverable depreciation (if applicable)
If your policy is replacement-cost, you may receive an initial payment and then the remaining “recoverable depreciation” after work is completed and final documents are submitted. Your contractor can help provide invoice, completion photos, and any required supplement documentation so you aren’t leaving money on the table due to missing paperwork.
Quick comparison table: repair vs. replacement (what usually drives the decision)
| Factor | Often points to repair | Often points to replacement |
|---|---|---|
| Damage area | Isolated spot (few shingles, a small flashing leak) | Widespread hail impacts, multiple slopes, systemic wind-lift |
| Water intrusion | Minor, quickly controlled, limited staining | Recurring leaks, multiple entry points, soaked decking/insulation |
| Shingle matching | Match is available; repair blends well | Match issues; policy may not require matching—verify provisions |
| Policy/deductible reality | Repair cost is clearly above/near deductible | Replacement makes sense only if covered scope exceeds deductible/ACV limits |
Common claim pitfalls (and how to avoid them)
Pitfall: Waiting too long to document
Weather, cleanup, and temporary repairs can change the “as-found” condition. Take photos/video early and keep them organized by date.
Pitfall: Not mitigating additional damage
Many policies require reasonable steps to prevent further loss after an event. Temporary protection plus receipts can be important. (doi.idaho.gov)
Pitfall: Signing with the wrong contractor under pressure
The Idaho Department of Insurance specifically warns consumers to watch for red flags like unsolicited “insurance experts,” guarantees of full replacement, or anyone suggesting deductible waivers/free upgrades. (doi.idaho.gov)
Pitfall: Confusing deductible + depreciation + out-of-pocket
Even with coverage, you may still pay your deductible. If a policy pays ACV (actual cash value) instead of full replacement cost, depreciation can increase your out-of-pocket costs—especially on older roofs. (csimt.gov)
Meridian & Treasure Valley angle: why local experience matters
If your property is outside Meridian, Team Construction also serves nearby communities—see Meridian Roofing, Eagle Roofing, and Boise Roofing.
Need help with roof insurance claims in Meridian?
FAQ: Roof insurance claims (Meridian, ID)
Should I call my roofer or my insurance company first?
If there’s active leaking, handle safety and temporary protection immediately. If there’s no emergency, many homeowners prefer an inspection first so they file with clearer documentation and a realistic scope.
What should I photograph for a roof insurance claim?
Take wide and close-up photos/video of rooflines, vents, gutters, flashings, and interior ceilings/walls. Photograph temporary repairs and keep receipts. (doi.idaho.gov)
Can I do temporary repairs before the adjuster comes?
Often yes—especially to prevent additional damage. Photograph first when possible and keep receipts for materials and services. (doi.idaho.gov)
Will insurance pay to replace my entire roof?
It depends on the policy and the extent of storm-related damage. Be cautious of anyone guaranteeing a full replacement without a proper inspection and claim review. (doi.idaho.gov)
What if I disagree with the adjuster’s scope or damage evaluation?
You can provide additional documentation (photos, contractor findings, professional opinions) to support your position for the adjuster’s review. (doi.idaho.gov)
What are common “red flags” after a storm?
Watch for unsolicited “insurance experts,” pressure tactics, promises of free upgrades, or suggestions to waive your deductible. (doi.idaho.gov)