Following a structured approach is the key to a stress-free and successful claim. Here are the essential steps every Eagle homeowner should take.
Step 1: Document Everything Thoroughly
Before you make any calls, document the damage. Take clear, well-lit photos and videos of everything you identified during your ground inspection. Capture wide shots of the roof and close-ups of specific problem areas like dented gutters or missing shingles. Good documentation is one of the most critical factors for a successful claim. Note the date and time the storm occurred.
Step 2: Review Your Insurance Policy
Take a moment to review your homeowner’s insurance policy. Understand your coverage for “Acts of God,” such as wind and hail storms. Pay close attention to your deductible—this is the amount you’ll pay out-of-pocket before your coverage begins. Some policies have a separate, higher deductible for wind or hail damage.
Step 3: Get a Professional Roof Inspection
This is a crucial step. Before contacting your insurance company, have a reputable, local roofing contractor perform a full inspection. An experienced roofer can identify damage that is invisible from the ground and provide a detailed report and estimate. This gives you a professional assessment to compare with the insurance adjuster’s findings. Team Construction offers a complimentary roof inspection specifically for storm damage.
Step 4: File Your Claim Promptly
With your documentation and professional estimate in hand, contact your insurance provider to start the claim. You’ll be assigned a claim number and an adjuster. Be prepared to provide your policy number, a description of the damage, and the date of the storm. It’s important to act quickly, as most policies have a time limit for filing.
Step 5: Meet with the Adjuster
The insurance company will send an adjuster to inspect the damage. It is highly recommended to have your trusted roofing contractor present during this meeting. Your roofer can point out all the documented damage, ensuring nothing is overlooked and advocating on your behalf. They speak the same language as the adjuster and can help ensure a fair assessment.
Step 6: Complete Your Roof Repair or Replacement
Once your claim is approved, you will receive a settlement from the insurance company. You can then schedule the necessary roof repairs or replacement. Choose a contractor who uses quality materials and provides a solid warranty for their work.