Step 1: Prioritize Safety & Document Everything

After a storm, your first priority is safety. Never climb onto a potentially damaged roof. A wet, slippery, or structurally weakened surface is a major hazard. Instead, assess and document the damage safely from the ground. Take clear photos and videos of any visible issues like missing shingles, dented gutters, or damage to siding and windows. Note the date and time of the storm. If it’s safe to do so, prevent further damage by placing a tarp over heavily affected areas, but leave the actual repairs to professionals.

Step 2: Get a Professional Roof Inspection First

Before you even pick up the phone to call your insurance company, contact a trusted, local roofing contractor for a thorough roof inspection. An experienced professional can identify all damage, including subtle issues like granule loss, cracked shingles, or broken seals that aren’t visible from the ground. This professional assessment provides an unbiased, detailed report that documents the full scope of necessary repairs, which is critical for a successful claim.

Step 3: File Your Claim Promptly

With your contractor’s inspection report in hand, it’s time to contact your insurance provider to initiate the claim. Be prepared to provide your policy number, a description of the damage, and the date of the storm. Your insurer will give you a claim number—keep this number handy for all future communication. Acting quickly is important, as many policies have time limits for filing a claim after the damage occurs.

Step 4: Meet With the Insurance Adjuster

Your insurance company will send their own adjuster to inspect the property and determine the cost of repairs they believe are covered. It is highly recommended to have your chosen roofing contractor present during this meeting. The Team Construction experts can act as your advocate, pointing out all documented damage to the adjuster and ensuring the assessment is fair and comprehensive, covering everything from shingles to underlayment.

Step 5: Understand the Settlement and Begin Repairs

Once your claim is approved, you will receive a settlement summary. This document will outline the scope of approved work and the funds you’ll receive. It’s crucial to understand terms like deductible, ACV, and RCV (more on that below). This clarity ensures you know exactly what your insurance is covering. Once you have the first check, you can authorize your Boise roofing contractor to begin the restoration work.

Do I need to get multiple estimates for my insurance company?

Generally, no. Your insurance company will create its own estimate through its adjuster. Your primary goal is to have one highly detailed, accurate estimate from a contractor you trust, like Team Construction, who can then negotiate with the adjuster to ensure all damage is covered.

How long do I have to file a roof claim in Idaho?

While Idaho law may provide a longer statute of limitations for property damage, individual insurance policies often have much shorter deadlines, sometimes as little as one year from the date of loss. It is critical to review your policy and file your claim promptly.

What if my roof insurance claim is denied?

A denial is not always the final word. If your claim is denied, a professional roofing contractor can help. We can provide a second opinion, reassess the damage, provide more detailed documentation, and guide you on the appeals process with your insurer.

Will my insurance premiums go up if I file a claim for storm damage?

It’s a common concern, but claims resulting from natural disasters (“Acts of God”) are typically treated differently than at-fault claims. While carriers can raise rates for an entire region after a major event, filing a single storm damage claim is unlikely to single you out for a rate increase.

Deductible: The amount of money you must pay out-of-pocket for a covered repair before your insurance provider begins to pay.

Depreciation: The decrease in an asset’s value over time due to age, wear and tear, and obsolescence. This is a key factor in ACV policies.

Actual Cash Value (ACV): The value of your roof at the time of the loss, after accounting for depreciation. ACV = Replacement Cost – Depreciation.

Replacement Cost Value (RCV): The cost to replace the damaged property with materials of similar kind and quality, without a deduction for depreciation. This policy is designed to make you “whole” again.

Adjuster: An individual sent by the insurance company to inspect damage and determine the value of the loss. Their assessment forms the basis of the settlement offer.